State Farm® Insurance Agent Bob Johnston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S Betts
January 16, 2026
5
out of
5
rating by S Betts
"Bob and his team do a fantastic job! Rosmary is extremely helpful and answers questions and helps with getting information. I’ve been with them for about 25 years now! Thank you"
We responded:
"Steve, thanks very kindly for the great 5 star Google review. It’s our pleasure working with you and your family all these years. We all wish you the best moving forward in 2026 and beyond! Bob Johnston, State Farm"
Harry Green
January 14, 2026
5
out of
5
rating by Harry Green
"Really nice staff, easy to work with, good prices."
We responded:
"Hi Harry, Thank you so much for the fantastic 5-star Google review and your very kind words about our team. We strive every day to do our best, and as a fellow small business owner, I’m sure you understand that it’s a constant effort, day in and day out. I truly appreciate your business, and I’ll be sure to pass your compliments along to Rosemary. Best regards, Bob Johnston State Farm Hatboro "
Christine Russell
January 14, 2026
5
out of
5
rating by Christine Russell
"I contacted Bob Johnston’s State Farm to request that my life and auto policies be transferred. I spoke with Jackson Russell, who not only skillfully handled those transfers. He also advised that, although I was moving from an apartment to a house since I was renting space in that house, I should maintain my renters insurance to provide additional security for both myself and the homeowner. His knowledge, and forethought may well save us a great deal in the future. Kudos to both Jackson and Bob for great customer service!"
Shannon Martin
January 13, 2026
5
out of
5
rating by Shannon Martin
"When my teenage daughter started driving my previous insurance company raised our rates over 150%. so of course, I went shopping …. Not only did Bob Johnson’s State Farm offer me a reasonable rate. Rosemary was patient and helpful making sure I had the best rate possible. And this week, she called me personally to tell me our rates were going down almost $400 a year!!! I would highly recommend them to anyone interested in saving money and working with an insurance company that cares!"
We responded:
"Shannon, thank you for taking the time to send in this fabulous 5-star Google review. We appreciate your positive comments, and I'll be sure to share your review with Rosemary. We strive to do our best and keep our clients informed and well protected. Best regards. Bob Bob Johnston, State Farm Hatboro PA"
Tom Zosh
January 12, 2026
5
out of
5
rating by Tom Zosh
"Bob Johnston (our agent) has taken great care of us for many years - we have always felt that we are in good hands with State Farm, and with Bob as our agent in particular."
We responded:
"Tom, thanks for the 5 star Google review. It’s our pleasure to assist you and your family with your insurance needs all these years. Looking forward to many more! Best wishes for great 2026. Bob Bob Johnston, State Farm, Hatboro "
Patrick Bury
January 10, 2026
5
out of
5
rating by Patrick Bury
"Bob and his staff provide quick, professional and friendly service and take time to explain things. Not a call center !! 😊"
We responded:
"Pat, thanks for your great Google review and kind words. We appreciate your continued loyalty and commitment to our office. Have a great weekend and say hello to Fred Garvin for me. "
Rick Cataldi
January 9, 2026
5
out of
5
rating by Rick Cataldi
"Been a loyal customer of Bob for about 30 years. Bob has an excellent and knowledgeable staff and will bend over backwards to make sure all your insurance needs are met to your satisfaction. I consider Bob and Rosemary friends and fortunate to know such honest people who always brighten my day whenever I have the pleasure of their company!"
We responded:
"Rick, really appreciate your kind words and support all these years! It’s our pleasure to help with all your insurance needs. We will continue to do our best for all the Cataldi family. GO BIRDS ! Bob Johnston, State Farm Hatboro "
Mark Williams
January 7, 2026
5
out of
5
rating by Mark Williams
"Bob Johnston and Susan Phipps at State Farm provide exceptional service in a timely manner. You could not ask for a more professional and experienced team to handle your insurance needs. These are the agents you want on your side, no matter if it’s new or existing coverage or a claim."
We responded:
"Mark, thanks for the excellent 5 star Google review. We appreciate your kind words about our level of service and our commitment to professionalism. Have a great 2026! Bob Johnston Hatboro State Farm "
Nick Cardamone
January 7, 2026
5
out of
5
rating by Nick Cardamone
"Always kind and helpful"
We responded:
"Nick, appreciate you taking the time to send this in along with your nice comments. Have a great 2026! Bob"
Dima Sazonov
December 29, 2025
5
out of
5
rating by Dima Sazonov
"I moved from NY to PA and Bob was recommended to me from a friend and I could not be happier with the referral! He made it seamless. I was always underinsured and Bob really explained what policies are available and what it all means! Recommend!"
We responded:
"Dima, thanks for the 5-star Google review! Best wishes for a great 2026! Bob Johnston, State Farm Hatboro"
BILL Neapolitan
December 18, 2025
5
out of
5
rating by BILL Neapolitan
"Always a pleasure to deal with. Always available"
We responded:
"Bill we appreciate your kind words and giving us the 5 star google review! We strive to be there and available and complete the job correctly the first time. Have a great holiday and a safe 2026! Bob Johnston State Farm Hatboro "
nadine widin
December 17, 2025
5
out of
5
rating by nadine widin
"I have had all of my insurance through this office for over 50 years. Trustworthy, helpful, and always friendly. They go above and beyond !"
We responded:
"Thank you so much for your kind and thoughtful 5-star review on Google. We are committed to being friendly, trustworthy, and helpful in every way we can. Your support means a great deal to us, and we look forward to assisting you again in the future. Wishing you a joyful holiday season and a healthy 2026! Warm regards, Bob Johnston State Farm Hatboro"
Michelle Schetter
December 15, 2025
5
out of
5
rating by Michelle Schetter
"Bob Johnston and his staff have provided absolutely excellent customer service to me and my family over the many years that he has been my agent. They always pick up the phone when you call and take care of what needs done! I recommend his office to anyone who needs great car insurance and quick, easy, knowledgeable and reliable customer service!"
We responded:
"Michelle, thank you for taking the time and sending in such a heartfelt Google review. It’s been our pleasure working with you and your family all these years. We strive to do exactly what you mention each interaction with everyone. Best regards for a great 2026 ! Bob Johnston State Farm Insurance Hatboro"
CHRIS WOOD
December 13, 2025
5
out of
5
rating by CHRIS WOOD
"Just wanted to share my overall experience With Bob Johnston @ state Farm . . . Obviously most people must have & pay for all types of insurance for most of their lives. Well, Bob has been sooo great to me for several years, & He is NOT an insurance agent. He is a HUMAN BEING whom actually cares for his clients & people in general. I recently had a minor fender bender over the summer, & not only did he & his agency IMMEDIATELY handle my claim seamlessly & simply, Bob actually came to see me to be assured that I was not hurt or distraught in any way, and to assure me that "don`t worry, Chris, State Farm has got you on this". Which they absolutely did. Just a great guy, & a great agency providing great service 24/7. So, If anyoune is looking for insurance of any kind, Do yourself a favor & contact his agency. I promise you will not be disappointed !"
We responded:
"Chris, thank you so much for your kind words and the 5-star Google review. We were happy to assist you with your recent claim and are pleased that everything was resolved to your satisfaction. We look forward to continuing to work with you and your family in 2026. Wishing you a wonderful holiday season and good health. Bob Bob Johnston, Hatboro State Farm Insurance #Hatborobob "
Amar Parikh
December 12, 2025
5
out of
5
rating by Amar Parikh
"Bob and his team offer exceptional service and they are a pleasure to work with. They’re incredibly friendly, thorough, and always eager to help, making the entire insurance process smooth and stress-free. I highly recommend them for your insurance needs!"
We responded:
"Amar, thanks very much for sending in this very thoughtful Google review. It's my pleasure to work with you to provide your insurance protection. I look forward to many more years of working together. Best regards, Bob #Hatborobob #Bob Johnston State Farm Insurance "
James Woodward
December 9, 2025
5
out of
5
rating by James Woodward
"Bob and his team are exceptionally responsive and helpful at every turn. I would recommend him without reservation….fiestas all around. Jackson, his team member was extremely helpful and a joy to work with. Great customer service!!"
We responded:
"Jim, thanks for taking the time to send us this Google review and for your kind words. It's been our pleasure to work with you and your family all these years. We wish you and your family the best of holidays and good fortune as we move into 2026!"
Sue Mccoy
November 24, 2025
5
out of
5
rating by Sue Mccoy
"Been with Bob Johnston State Farm for at least 20 years. I just had my first accident and my truck was totaled. Bob and his staff have been extremely helpful and very responsive to all my questions. I would highly recommend Bob at State Farm."
We responded:
"Kevin/Sue, thanks for the nice comments and the 5 Star Google review. Sorry to see the truck totaled but glad Kevin was ok and could walk away. Those pictures were scary. Glad we could be of assistance to make the claim go smoothly. It's our pleasure to work with you all these years. Best regards and hope you all have a great Thanksgiving holiday. Bob Johnston, State Farm Hatboro Hatboro Bob"
Ben Vitelli
November 24, 2025
5
out of
5
rating by Ben Vitelli
"Worked with Sue on a homeowners policy for a new property and she was quick on providing us with coverage in a short time window! Love working with her, Rosie and Bob!"
We responded:
"Ben, thanks for the nice 5 Star Google review and your comments about Sue and our office. Best of luck with your new home. It's our pleasure to work with you and Karly for all your insurance needs. Have a great holiday season. Hatboro Bob Bob Johnston State Farm Insurance, Hatboro PA"
Dale Sandstrom
November 21, 2025
5
out of
5
rating by Dale Sandstrom
"Can’t say enough good things about Bob Johnston’s State Farm office. They are thorough,informative and timely. Rosemary is just a shinning star there. She knows her stuff and my husband and I love her :)"
We responded:
"Dale, thanks for taking the time to send in this great 5 star Google review. It's our pleasure to assist you and Bruce all these years. hope you have a great Thanksgiving holiday. Best regards, Bob #hatborobob, Bob Johnston State Farm Insurance, Hatboro PA"
Brenda Greene
November 19, 2025
5
out of
5
rating by Brenda Greene
"I was referred to Jackson at State Farm during my search for a Homeowners policy. Jackson was very helpful and thorough and was able to save me $160. per month on my new policy. Very friendly office, I’m glad I switched."
We responded:
"Brenda, thanks for your very nice 5 star Google review. I’m glad we were able to help you with your homeowners insurance. That’s pretty good savings per month these days! Best wishes for a nice Thanksgiving. Bob Johnston. "
Matthew Billings
November 11, 2025
5
out of
5
rating by Matthew Billings
"Jackson is the best"
We responded:
"Matthew, thank you for the 5 star Google review. Jackson is a good addition to our office. Bob"
mike card
November 11, 2025
5
out of
5
rating by mike card
"I have had awesome experiences with Bob Johnston and his fabulous staff. Nobody likes to put in a claim, however; Bob and his staff makes a troublesome time easier to navigate. Their professionalism and response to our claim was painless. This office has always been courteous and professional. I have been with State Farm my entire adult life and with Bob Johnston office for 25+ years."
We responded:
"Mike, thank for the heartfelt and wonderful review. Its a pleasure to help you and your family all these years. With your lifelong dedication to volunteer serve for our community you understand that we want and need to be there in a person's time of need. Enjoy this upcoming Memorial Day weekend. Bob Johnston, State Farm Hatboro. #Like a GoodNeighbor, #StateFarmInsurance"
Shannon S
September 10, 2025
5
out of
5
rating by Shannon S
"My husband and I have been working with Bob Johnston for home and auto insurance after my family worked with him for many years. Both he and his staff are always responsive, reliable, and incredibly helpful!"
We responded:
"Shannon, thank you for the 5 star Google review. I appreciate your business and look forward to ongoing relationship with you and your family. It's been our pleasure to serve you all these years. Best regards, Bob"
Kevin bongarzone
June 13, 2025
5
out of
5
rating by Kevin bongarzone
"Worked with Rosemary today to get a policy worked up for a new motorcycle. She made the process smooth and completely stress free. This office always answers the phone, and in the rare chance they can’t, expect a call back soon. Wouldn’t choose any other insurance broker. Thank you!!!"
We responded:
"Kevin, thanks for the very kind words and the 5-star review. Rosemary told me she was speaking with you yesterday about the new bike. Be careful out there with all the inattentive and distracted drivers. It's been our pleasure to insure your family all these years. We will continue to do our best every day. Bob Johnston State Farm Hatboro #Likeagoodneighbor #Hatborostatefarm #Bobjohnstonstatefarm"
Jason Winter
June 4, 2025
5
out of
5
rating by Jason Winter
"Rosemary Heinrich is reliable and honest. I never think to switch my insurance provider because every time I call Rosemary either picks up or call me back right away."
We responded:
"Jason, thanks very much for the kind words regarding Rosemary! It’s our pleasure to work with and for you all these years! We will continue to do our best. Bob Johnston State Farm Hatboro #Likeagoodneighbor #Hatborostatefarm #Bobjohnstonstatefarm"