State Farm® Insurance Agent Bob Johnston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy Aupperle
March 23, 2026
5
out of
5
rating by Nancy Aupperle
"Everyone I have dealt with has been very courteous. Nothing is too much trouble. I’ve been with State Farm for many years now and have always had prompt and excellent service."
We responded:
"Nancy, thank you kindly for the thoughtful comments about our office and the outstanding 5 Star Google review. We appreciate your loyalty with our office and it's our pleasure to serve your insurance needs all these years. Hopefully spring is coming soon so we can all put this nasty winter behind us all. Phillies open up in a few days and we can't wait. Best regards, Bob Bob Johnston, State Farm Hatboro"
Lisa Lake
March 19, 2026
5
out of
5
rating by Lisa Lake
"I have been with Bob Johnston’s team for almost 30 years. They are knowledgeable, personable and genuinely care about their customers. They have had staff that have been there the entire time which says something. I highly recommend them."
We responded:
"Lisa, thanks for the very nice comments about our office and staff. It's our pleasure to assist you with your insurance needs all this time. We look forward to continuing this relationship. 5 Star google rating that are sincere as yours are hard to come by these days and I sincerely appreciate your time. Take care and let's hope for some nice weather very soon to get that boat in the water. Best regards! Bob Bob Johnston, State Farm Hatboro"
Tyler Swaby
March 13, 2026
5
out of
5
rating by Tyler Swaby
"Anytime I call they are always super nice and pretty much solve any issues or questions I have. The few times that I call and have to leave a message they get back to me in literally no time at all. Anyone that says they are looking to change insurance I always recommend calling Bob Johnston office and if you can talk to Rosemary cause she’s the absolute sweetest and is always cheerful and caring."
We responded:
"Tyler, thank you for the heartfelt 5 Star Google review. We stive to do our best every day and I'm surely glad you noticed. We will continue to do our best for you and Taylor. Thank you for also telling your friends and family about our office and how we all feel about Rosemary and her extra efforts every day. Have a great weekend and hopefully the Spring will be here for more than just 2 days very soon. Bob Johnston, CPCU, Agent State Farm, Hatboro"
Stephen DePalantino
March 6, 2026
5
out of
5
rating by Stephen DePalantino
"I have been with Bob Johnson State Farm insurance and his predecessor, Bruce Heath since I was 16 years old and I am now 77! Bob and his staff are amazing. They are communicative, always helpful, and the service is exceptional - I never price or am tempted to look any other place for Home and auto insurance. Customer for life."
We responded:
"Steve, thanks for the 5 star review! Bob"
Jen Osborn
March 3, 2026
5
out of
5
rating by Jen Osborn
"They are always extremely helpful. I always get clear answers. Rosemary is especially helpful and remembers me and we always share a laugh. It makes my phone calls with them extra special because they make me feel like my call is important."
We responded:
"Jen, thanks for the very kind words and the 5 Star Google review. It's been our pleasure to assist you and your family with your insurance needs all these years. We try to make this business as personable as possible especially in our client's time of need and Rosemary excels in that aspect. Let's hope for an early Spring. Take care, Bob Bob Johnston, CPCU, Agent State Farm Hatboro PA"
Paul Williams
March 2, 2026
5
out of
5
rating by Paul Williams
"Always willing to work with you"
We responded:
"Paul, thank you for the Google review. It’s been our pleasure to work with you all these years. I appreciate you taking the time to send this message. Best wishes for an early Spring for all of us! Best regards, Bob Bob Johnston State Farm Hatboro "
Christine Goold
February 25, 2026
5
out of
5
rating by Christine Goold
"My windshield cracked during this last snow storm and my agent was MORE than helpful. Even in the past when I’ve needed to use my insurance, wether it’s auto, or the policy I have on my laptop, or renters insurance- my agent is always so helpful in making sure my experience with them is the least stressful part in dealing with a crisis."
We responded:
"Christine, thank you so much for taking the time to leave us a wonderful 5-star Google review! We truly appreciate your kind words and are delighted to hear that we were able to assist you smoothly with your auto claim. Your satisfaction means a lot to our office, and it’s rewarding to know we could make the process easier for you. If you have any friends or family who could benefit from our services, we would be honored if you would send them our way. Referrals from valued clients like you are the highest compliment we can receive. Please don’t hesitate to reach out if you need anything in the future. Thanks again for your support! Best regards, Bob Bob Johnston, CPCU, Agent State Farm Insurance, Hatboro PA"
Rick Maahs
February 23, 2026
5
out of
5
rating by Rick Maahs
"I’ve been working with Bob Johnston at State Farm for years, and I cannot recommend him enough. He is incredibly approachable and always makes time to sit down and listen to my specific needs. A couple years ago, my car was hit by a drunk driver, and Bob was a total lifesaver. He didn’t just file paperwork; he truly fought for me to ensure I received every penny I was owed. Most recently, he helped me transition my homeowners insurance over. He showed up to our meeting completely prepared with all the information and options I needed to get the ball rolling immediately. If you want an insurance rep who is honest, reliable, and actually has your back, Bob is your guy!"
We responded:
"Dear Rick, Thank you very much for your kind comments and the 5-star Google review. It has been a pleasure for our office to assist you, and we sincerely appreciate you taking the time to share your feedback. In today’s fast-paced environment, we believe that providing thoughtful and attentive service is essential to meeting our clients’ needs. I am glad to have been able to assist you a few years ago, and please know that I remain available should you require any further assistance or advice. Feel free to tell your family and friends. Best regards, Bob Bob Johnston, State Farm Hatboro"
Joe Johnson
February 13, 2026
5
out of
5
rating by Joe Johnson
"Family has been with bob johnson for 25+ years, amazing customer service. Rosemary is always a delight to talk to."
We responded:
"Joe, thank you for the very nice comments and 5 Star Google review. Rosemary, Sue and I strive to do our best day in and day out. It’s satisfying personally that you have taken notice of this. Have a nice Valentines weekend. Hopefully we will be watching the Phillies very soon. Take care, Bob Bob Johnston State Farm, Hatboro "
Monica Pittman
February 13, 2026
5
out of
5
rating by Monica Pittman
"This State Farm agency is the best. Rosemary is amazing as is Bob both always helpful. Multiple policies thru them. Would highly recommend"
We responded:
"Monica, it’s our pleasure to be your insurance agency all these years. We thanks you for your excellent 5 star Google review and nice comments! Best regards for a nice Valentines weekend. Best regards, Bob Bob Johnston State Farm Hatboro "
Antonio Rocchino
February 13, 2026
5
out of
5
rating by Antonio Rocchino
"I have been a client of Bob Johnson for decades. I would rate their service as superior to any insurance Company I have ever contacted or utilized."
We responded:
"Antonio, thank you kindly for the 5 Star Google review and you comment about our superior service! We strive to provide this level of service ever day with everyone. I appreciate you taking notice of this. It’s our pleasure to insure your family all this time. Best regards and let’s hope for an early spring! Bob Johnston Hatboro State Farm"
Carmela Dougherty
February 11, 2026
5
out of
5
rating by Carmela Dougherty
"Rosemary is very knowledgeable , polite , and helpful. The whole office is great !"
We responded:
"Carmela, thank you for the great 5 Star Google review and your very kind comments. It's our pleasure to help you and Bill all these years with your insurance needs. We will continue to do our best and assist you in any way possible! Take care and stay as warm as possible. Best regards, Bob Bob Johnston, State Farm Hatboro"
Maria Thomas
February 3, 2026
5
out of
5
rating by Maria Thomas
"We’ve had insurance with State Farm Hatboro for 35+ years. Bob and his staff are always so knowledgeable, helpful and efficient. Would recommend them 1000%!!!!"
We responded:
"Maria, thank you sincerely for taking the time to send in this great Google review! It’s our pleasure to help you and Mike with all your insurances all these years! Best of luck with the rest of this winter weather😎. Bob Johnston State Farm Hatboro "
Frank Feinberg
January 26, 2026
5
out of
5
rating by Frank Feinberg
"Bob Johnston is a great agent and representative of State Farm. He has provided quick, friendly and competent service for decades and is "the" reason I have been a longtime State Farm customer."
We responded:
"Frank, thank you very much for the kind words and for your business all these years. I sincerely appreciate it along with our spirited conversations when you stop by the office. Don't come out today with all this snow and ice. Wait until it melts in a few months! Take care, Bob Bob Johnston, Agent Hatboro PA"
S Betts
January 16, 2026
5
out of
5
rating by S Betts
"Bob and his team do a fantastic job! Rosmary is extremely helpful and answers questions and helps with getting information. I’ve been with them for about 25 years now! Thank you"
We responded:
"Steve, thanks very kindly for the great 5 star Google review. It’s our pleasure working with you and your family all these years. We all wish you the best moving forward in 2026 and beyond! Bob Johnston, State Farm"
Harry Green
January 14, 2026
5
out of
5
rating by Harry Green
"Really nice staff, easy to work with, good prices."
We responded:
"Hi Harry, Thank you so much for the fantastic 5-star Google review and your very kind words about our team. We strive every day to do our best, and as a fellow small business owner, I’m sure you understand that it’s a constant effort, day in and day out. I truly appreciate your business, and I’ll be sure to pass your compliments along to Rosemary. Best regards, Bob Johnston State Farm Hatboro "
Christine Russell
January 14, 2026
5
out of
5
rating by Christine Russell
"I contacted Bob Johnston’s State Farm to request that my life and auto policies be transferred. I spoke with Jackson Russell, who not only skillfully handled those transfers. He also advised that, although I was moving from an apartment to a house since I was renting space in that house, I should maintain my renters insurance to provide additional security for both myself and the homeowner. His knowledge, and forethought may well save us a great deal in the future. Kudos to both Jackson and Bob for great customer service!"
Shannon Martin
January 13, 2026
5
out of
5
rating by Shannon Martin
"When my teenage daughter started driving my previous insurance company raised our rates over 150%. so of course, I went shopping …. Not only did Bob Johnson’s State Farm offer me a reasonable rate. Rosemary was patient and helpful making sure I had the best rate possible. And this week, she called me personally to tell me our rates were going down almost $400 a year!!! I would highly recommend them to anyone interested in saving money and working with an insurance company that cares!"
We responded:
"Shannon, thank you for taking the time to send in this fabulous 5-star Google review. We appreciate your positive comments, and I'll be sure to share your review with Rosemary. We strive to do our best and keep our clients informed and well protected. Best regards. Bob Bob Johnston, State Farm Hatboro PA"
Tom Zosh
January 12, 2026
5
out of
5
rating by Tom Zosh
"Bob Johnston (our agent) has taken great care of us for many years - we have always felt that we are in good hands with State Farm, and with Bob as our agent in particular."
We responded:
"Tom, thanks for the 5 star Google review. It’s our pleasure to assist you and your family with your insurance needs all these years. Looking forward to many more! Best wishes for great 2026. Bob Bob Johnston, State Farm, Hatboro "
Patrick Bury
January 10, 2026
5
out of
5
rating by Patrick Bury
"Bob and his staff provide quick, professional and friendly service and take time to explain things. Not a call center !! 😊"
We responded:
"Pat, thanks for your great Google review and kind words. We appreciate your continued loyalty and commitment to our office. Have a great weekend and say hello to Fred Garvin for me. "
Rick Cataldi
January 9, 2026
5
out of
5
rating by Rick Cataldi
"Been a loyal customer of Bob for about 30 years. Bob has an excellent and knowledgeable staff and will bend over backwards to make sure all your insurance needs are met to your satisfaction. I consider Bob and Rosemary friends and fortunate to know such honest people who always brighten my day whenever I have the pleasure of their company!"
We responded:
"Rick, really appreciate your kind words and support all these years! It’s our pleasure to help with all your insurance needs. We will continue to do our best for all the Cataldi family. GO BIRDS ! Bob Johnston, State Farm Hatboro "
Mark Williams
January 7, 2026
5
out of
5
rating by Mark Williams
"Bob Johnston and Susan Phipps at State Farm provide exceptional service in a timely manner. You could not ask for a more professional and experienced team to handle your insurance needs. These are the agents you want on your side, no matter if it’s new or existing coverage or a claim."
We responded:
"Mark, thanks for the excellent 5 star Google review. We appreciate your kind words about our level of service and our commitment to professionalism. Have a great 2026! Bob Johnston Hatboro State Farm "
Nick Cardamone
January 7, 2026
5
out of
5
rating by Nick Cardamone
"Always kind and helpful"
We responded:
"Nick, appreciate you taking the time to send this in along with your nice comments. Have a great 2026! Bob"
Dima Sazonov
December 29, 2025
5
out of
5
rating by Dima Sazonov
"I moved from NY to PA and Bob was recommended to me from a friend and I could not be happier with the referral! He made it seamless. I was always underinsured and Bob really explained what policies are available and what it all means! Recommend!"
We responded:
"Dima, thanks for the 5-star Google review! Best wishes for a great 2026! Bob Johnston, State Farm Hatboro"
BILL Neapolitan
December 18, 2025
5
out of
5
rating by BILL Neapolitan
"Always a pleasure to deal with. Always available"
We responded:
"Bill we appreciate your kind words and giving us the 5 star google review! We strive to be there and available and complete the job correctly the first time. Have a great holiday and a safe 2026! Bob Johnston State Farm Hatboro "